Lucy in the Sky Reviews

Super fast reply and helped very quickly! Merry was great.

I placed an order on accident and got Quick help from Merry S in the live chat.

Merry S. assisted me with an order. She was easy to work with and resolved my issue.

maria D. was extremely helpful in ensuring my return was processed quickly and helped me figure out everything i needed to do! she was patient and kind! thank you maria!!

I talked with Merry S. and she was FANTASTIC! Gave me a recommendation for the cutest dress. She was super helpful and fast! Great experience.

DANIELLA M WAS EXTREMELY HELPFUL AND PATIENT WITH RESOLVING MY ISSUE REGARDING A STORE CREDIT. SHE WAS VERY EFFICIENT AND CARED TO QUICKLY HELP ME. SHE PROVIDED GREAT CUSTOMER SERVICE! I WILL DEFINITELY SHOP HERE AGAIN AND WILL RECOMMEND LUCY IN THE SKY TO FAMILY AND FRIENDS.

I was at first upset because my dress wasn't going to be in on time, but then I talked to customer service on a live chat and Merry S. was very helpful and got me what I needed.

The order took a while to arrive however when it did the dress itself looks like it’s made out of great quality material. Unfortunately I was not able to wear because it was not my size, when I contacted customer service through email it took a little while to hear back. However, I was able to speak with them through their live system and it was great! Easy to deal with.

Had a problem with the shipping but it was really easy to cancel my order, some customer service wasn’t that good, but Merry S. did great and was really nice answering all my questions

Although I was not satisfied with my order, Maria D from the customer service made everything better.

I had a question about my store credit and Daniella M was so kind and helped me!

I had the pleasure of interacting with Daniella M. during a recent shopping experience at Lucy in the Sky, and I wanted to share my feedback on her exceptional customer service skills. Daniella demonstrated a remarkable understanding of the customer's perspective and took the time to patiently listen and comprehend the shopper's concerns.

What impressed me the most was Daniella's ability to explain the shop policies clearly while empathetically understanding the shopper's point of view. She displayed a high level of professionalism and went above and beyond to find a solution that worked for both the shop and the customer.

Thanks to Daniella's efforts, she successfully retained a valuable customer who was considering leaving Lucy in the Sky. Her dedication and problem-solving skills are truly commendable. Daniella's exceptional customer service exemplifies the values and commitment to customer satisfaction that every business should strive for.

I highly appreciate Daniella's outstanding performance and want to acknowledge her for a job well done. She deserves recognition for her exceptional service and for going the extra mile to ensure a positive customer experience. Way to go, Daniella!

Merry S. Was wonderful. She was able to answer my question in a timely and efficient manner.
She was detailed and clear in her response. I to am in the same line of work and she handled herself like a true professional

I had an issue with an order and Merry S. was able to help me cancel my order and receive a full refund on the item that I purchased! It was very quick and easy to do and she was very responsive.

Merry S helped me return my items. She was very polite, friendly, and extremely helpful. I am excited to get my new dresses! Thanks Lucy In The Sky!! :)